Privacy Policy

Last updated: September 13, 2026

This Privacy Policy explains how Shenzhen Zhimou Shijie Technology Co., Ltd. (“SmartSF Cam”, “we”, “us”) collects, uses, and protects your information when you visit this website or purchase a SmartSF product.

1. Information we collect

• Order information. When you buy from us we collect your name, shipping address, email address, phone number, and order details. Payment card data is processed by our payment providers and never stored on our servers.
• Account information. If you create an account, we store your email address and order history.
• Messages and signups. If you contact support or join our mailing list, we keep your email address and the content of your message.
• Site analytics and advertising. We use Google Analytics 4 and Google Ads conversion tracking, and Microsoft Clarity. Clarity records sessions: pointer movement, clicks, scrolling and the content of the pages you see on this site, so we can watch back where people get stuck. Google Analytics and Google Ads set cookies and identifiers that let us measure which ads led to a purchase, and — because personalized advertising is switched on in that account — Google may use what you do here to show you ads elsewhere. We never put your name, email or address into any of these tools, but the identifiers they set are personal information under California law. See Your privacy choices below for how to switch this off.

2. Camera footage and the SmartSF app

Your dash cam recordings are stored on your own memory card and, when you enable cloud features, in your SmartSF app account. This website does not access your footage. The SmartSF app’s handling of device data, location, and cloud storage is governed by the privacy policy presented inside the app. We encourage you to review it during setup.

Recording responsibly: laws on audio and video recording vary by state and country. You are responsible for using your camera in compliance with local law, including obtaining passenger consent for audio recording where required.

3. How we use your information

• To fulfill and ship your orders, and to provide customer support;
• To send service messages about your order;
• To send marketing email only if you opted in — every email includes an unsubscribe link;
• To improve our website and products.

4. Sharing

We share information only with service providers needed to run the store — payment processors, shipping carriers, and hosting providers — and only what they need to do their job. We do not sell your personal information.

5. Cookies

Essential cookies keep the shopping cart and checkout working, and remember a coupon code you have claimed. Beyond those, this site sets cookies for Google Analytics 4, Google Ads and Microsoft Clarity, as described in section 1. Blocking or clearing them does not stop you buying anything.

6. Data retention

We keep order records as long as required for tax, accounting, and warranty purposes. You may request deletion of your account data at any time.

7. Your rights

Depending on where you live (including under the California Consumer Privacy Act), you may have the right to access, correct, or delete the personal information we hold about you, and to opt out of marketing at any time. To exercise any of these rights, email support@smartsfweb.com.

7a. Your privacy choices

Advertising and session recording. Sharing what you do on this site with Google so that it can measure and personalise ads is a “share” of personal information under the California Consumer Privacy Act. You can stop it, for this browser, with the button below. It also turns off Microsoft Clarity’s session recording here. No account and no email needed.

Do not sell or share my personal information

We also honor the Global Privacy Control signal. If your browser or extension sends GPC, this site treats it as an opt-out automatically and you do not need to press anything. The setting lives in your browser, so it does not follow you to another device — and clearing your site data clears it too.

Marketing email. Every marketing email we send carries an unsubscribe link, and unsubscribing takes effect straight away. You can also write to support@smartsfweb.com and we will take the address off by hand. Order confirmations, shipping notices and replies to your own support email are not marketing and are not affected.

Your data. To see, correct or delete what we hold, email support@smartsfweb.com from the address you ordered with. We do not charge for this and we will not treat you differently for asking.

7b. Where your data goes

We are a company registered in China, so information you give us is handled there as well as by the service providers below. By ordering you understand your information is transferred outside the United States.

• Hosting and email delivery: Hostinger.
• Payments: PayPal and Airwallex. They receive what they need to take the payment; full card numbers never reach our servers.
• Analytics and advertising: Google (Analytics 4, Ads) and Microsoft (Clarity).
• Shipping carriers, for the address on your order.

The camera, the app and your footage are a separate matter. Recordings sit on the memory card in the camera and, if you take a plan, in your app account. This website never touches them. The app, its cloud storage, route history and anyone you share a camera with are governed by the privacy policy shown inside the app — read it during setup. If you want footage or location history deleted, that request goes through the app, not through us.

8. Children

Our products and website are not directed at children under 13, and we do not knowingly collect their information.

9. Changes

We may update this policy from time to time. The “last updated” date above reflects the current version.

10. Contact

Shenzhen Zhimou Shijie Technology Co., Ltd. (trading as SmartSF Cam)
Room 611, 6/F, No. 3012 Banxuegang Blvd, Bantian Street, Longgang District, Shenzhen, Guangdong 518129, China
Email: support@smartsfweb.com