Terms of Service

Last updated: July 3, 2026

These Terms of Service (“Terms”) govern your use of this website and your purchase of SmartSF products from Shenzhen Zhimou Shijie Technology Co., Ltd. (“SmartSF Cam”, “we”, “us”). By placing an order you agree to these Terms.

1. Products and orders

All orders are subject to acceptance and availability. We may refuse or cancel any order, including for pricing or listing errors, in which case you will be refunded in full. Prices are in US dollars and may change without notice; the price at checkout is the price you pay.

2. Connectivity and subscriptions

H2’s 4G connectivity, cloud storage, and remote features depend on a built-in eSIM data and cloud plan managed within the AIDOVID app. Plan availability, coverage, and fees are set within the app and may change over time. Cellular coverage varies by location and carrier and is not guaranteed. Local recording to a memory card functions without a plan.

3. Lawful use

A dash camera is a driving-assistance recording tool — it does not replace safe, attentive driving. You are responsible for complying with all applicable traffic, surveillance, and privacy laws, including state laws that require occupant consent for audio recording (the microphone can be disabled on the device), and for mounting the device so it does not obstruct the driver’s view or any airbag deployment area.

4. Footage and data

You are responsible for backing up important footage. To the extent permitted by law, we are not liable for loss of footage caused by memory-card failure, formatting, loop overwriting, or device malfunction.

5. Intellectual property

All content on this site — text, images, product design, and branding — belongs to us or our licensors and may not be reproduced without permission.

6. Warranty and returns

Products include a 1-year limited warranty and a 30-day return policy, described on the warranty and shipping & returns pages, which form part of these Terms.

7. Disclaimers

Except as expressly stated, products and this website are provided “as is”. We do not warrant that monitoring, alerts, or cloud upload will be uninterrupted or error-free, and a dash camera is not a substitute for insurance, an alarm system, or emergency services.

8. Limitation of liability

To the maximum extent permitted by law, our total liability for any claim relating to a product or this site will not exceed the amount you paid for the product, and we are not liable for indirect, incidental, or consequential damages.

9. Governing law

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-law rules. Disputes will be resolved in the state or federal courts located in Delaware, unless applicable consumer law provides otherwise.

10. Contact

Questions about these Terms: support@smartsfweb.com
Shenzhen Zhimou Shijie Technology Co., Ltd.